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We offer a 100% money back guarantee if you are not satisfied with your purchase owing to any misrepresentation of quality and appearance. Simply contact us. Your return claim will be processed within 7 days, and you must submit your claims within 7 days of receipt of your goods.
Returns Terms and Conditions.
Refunds, exchanges and/or credits can only issue once your goods have been returned and checked at our facility.
We do not refund for change of mind or incorrect size choice. Additionally once you place and pay for an order, this shall be considered final and no variations are possible thereafter. Our promotional periods are final. No credits can be extended nor applied should your purchase fall outside the stated promotional period.
If your item is defective or damaged in any way, you are entitled to receive a new item or a full refund . We will arrange for an exchange or refund upon return of any defective or damaged item provided you raise such claim within 7 days of accepting delivery.
Goods that are claimed to be defective must be returned in their original condition and packaging, just as you received them or your claim may be voided. Refunds will be processed in approximately 7 days after goods have been returned to us. Your refund shall issue once returned items are checked to be in the same condition as you first received them, and that your claim can be verified and approved by our returns team.
Refunds shall be paid using the same denomination, currency and payment method as when you first made your purchase unless otherwise arranged and approved by our returns team. You may choose to receive a credit to your account in lieu of a refund for future purchases.
This refund policy does not intend to exclude or limit any rights, which you may have under the relevant laws in your state and/or country. Any expense incurred for returning defective or damaged goods to Tavares Trends will be at the expense of Tavares Trends where it is deemed the goods have breached a consumer guarantee in your country.
If, however, upon examination of the goods returned, we find that the returned items are neither defective nor damaged, you may be charged a fee for the return cost, examination of the goods, and any costs incurred to return the goods back to you.
Consumer Laws in your Country – You are Protected. Tavares Trends accepts that the prevailing Consumer Laws in countries where it offers it’s goods for sale shall prevail for every applicable transaction. Your general rights under such laws cannot be excluded, restricted or modified by any terms expressed or implied otherwise throughout this website.
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